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troubleshooting:steam_installfolder

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Steam: Accessing Install Folder

If you need to access the install folder for GearCity, and you have the game installed via Steam, this is how you do it:

Click this photo for animated tutorial.
(Windows and Linux users, click the picture for an animated tutorial.)


Windows and Linux

  1. Move your mouse over “Library” in the upper menu of Steam.
  2. Click “Installed Games” from the drop-down.
  3. Find “GearCity” on the left list.
  4. Right-Click “GearCity”.
  5. Select “Properties”.
  6. Click the “Local Files” tab.
  7. Click the “Browse Local Files…” button.

OSX

Follow same steps as Windows and Linux. When you reach the end of the steps continue with:

  1. Right-Click the “GearCity.app” (Might be named just “GearCity”).
  2. Select Show “Package Contents”.
  3. Open the “Contents” folder.
  4. Open the “Resources” folder.









Getting the Log File

Follow the steps for opening the install folder. Then open the “GearCity” folder. Inside should be a file named “Logfile.log”.

Sending the Log File

You may notice up to 6 log files in the folder. GearCity creates a new logfile.log every time you open it. The program retains old log files for up to 5 sessions. Old log filenames contain the number of gaming sessions ago you played. Take Logfile_3_SessionsAgo.log as an example. This file is 3 from times ago that you opened the program. If you open the game again, Logfile_3_SessionsAgo.log becomes Logfile_4_SessionsAgo.log. When in doubt, just send them all.

If I requested you to send the log file, or if you noticed a bug or a crash, email me the file at admin@ventdev.com . You can also upload it to the official forums: www.ventdev.com










Sending a Save Game

If you have a bug or another issue and I requested a save game, please follow the steps on opening the install folder.

Next, open the “GearCity” folder, followed by the “SaveGames” folder. Please email the save games to admin@ventdev.com . If the save games are too large to email, please compress into a zip file or any other file type before sending. (File sizes become much less with compression.)



















troubleshooting/steam_installfolder.1535478386.txt.gz · Last modified: 2022/02/15 17:58 (external edit)