troubleshooting:commonproblems
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troubleshooting:commonproblems [2019/02/09 19:40] – [MacOS] admin | troubleshooting:commonproblems [2019/02/09 20:06] – [INTEL HD VIDEO CARDS!] admin | ||
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[[Troubleshooting: | [[Troubleshooting: | ||
- | Now you need to run the program. | + | Now you need to run the program. |
- | If there is an error on your system preventing the game from loading, you should get a windows | + | If there is an error on your system preventing the game from loading, you should get a Windows |
Here are the three most common issues and their solutions: | Here are the three most common issues and their solutions: | ||
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- | If the game does start, and you get a black window before the game stops working, please email us the logfile for help: [[Troubleshooting: | + | If the game does start and you get a black window before the game stops working, please |
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For Linux users, open a terminal to this location. Next run ./ | For Linux users, open a terminal to this location. Next run ./ | ||
- | What does the terminal say? If there is a missing library please run ldd GearCityStart to get a list of all your missing libraries. The game should ship all the needed libraries as of 2019. However, you may need to install some libraries on your system depending on how the *nix ecosystem evolves. | + | What does the terminal say? If there is a missing library please run ldd GearCityStart to get a list of all your missing libraries. The game should ship all the needed libraries as of 2019. However, you may need to install some libraries on your system depending on how the *nix ecosystem evolves |
+ | |||
+ | he GearCity binary is rpath' | ||
If you run into a segment fault, please send us the log file for help: [[Troubleshooting: | If you run into a segment fault, please send us the log file for help: [[Troubleshooting: | ||
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+ | ==== Dual Laptop GPUs ==== | ||
+ | |||
+ | Some laptops ship with two GPUs. Generally one dedicated GPU for gaming and an Intel GPU for general usage. If your laptop has this configuration be sure that you are running the game with your dedicated GPU. In most cases this has to be done in your driver settings. Running the game on Intel GPUs, while it may work, is generally not recommended unless you have up-to-date drivers. | ||
==== 32-Bit DirectX ==== | ==== 32-Bit DirectX ==== | ||
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\\ | \\ | ||
\\ | \\ | ||
- | ====== None of these fixes my issues! ====== | + | ====== None of These Fixes My issues! ====== |
Email me your log files, I'll be happy to help. I may not be able to reply right away, but I can pretty much guarantee a reply within 24 hours. [[Troubleshooting: | Email me your log files, I'll be happy to help. I may not be able to reply right away, but I can pretty much guarantee a reply within 24 hours. [[Troubleshooting: | ||
troubleshooting/commonproblems.txt · Last modified: 2022/06/16 12:22 by admin