Differences

This shows you the differences between two versions of the page.

--- troubleshooting:commonproblems [2019/02/09 19:41] – [None of these fixes my issues!] admin
+++ troubleshooting:commonproblems [2019/02/09 20:01] – [Windows] admin
@@ Line 12: / Line 12: @@
 [[Troubleshooting:Steam_InstallFolder|Steam: How to Access Installation Folder]]
-Now you need to run the program. For Windows users, please double click on GearCity.exe.
+Now you need to run the program. Please double click on GearCity.exe.
-If there is an error on your system preventing the game from loading, you should get a windows error message popup. Please carefully read the error message. If you need to ask for help on the forums or email, please include the text of this error message.
+If there is an error on your system preventing the game from loading, you should get a Windows error message popup. Please carefully read the error message. If you need to ask for help on the forums or email, please include the text of this error message.
 Here are the three most common issues and their solutions:
@@ Line 22: / Line 22: @@
-If the game does start, and you get a black window before the game stops working, please email us the logfile for help: [[Troubleshooting:Steam_LogFile|Sending Logfile.log]]
+If the game does start and you get a black window before the game stops working, please see [[troubleshooting:commonproblems#Game Crashing|Game Crashes]] or email us the logfile for help: [[Troubleshooting:Steam_LogFile|Sending Logfile.log]]