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troubleshooting:steam_installfolder [2017/05/13 20:23] admintroubleshooting:steam_installfolder [2019/02/09 19:01] – [Sending the Log File] admin
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 ===== Steam: Accessing Install Folder ===== ===== Steam: Accessing Install Folder =====
  
-If you need to access the install folder for GearCity, and you have the game installed via Steam. This is how you do it:+If you need to access the install folder for GearCity, and you have the game installed via Steam, this is how you do it:
  
 {{:troubleshooting:steam_open_install_folder.gif?400|Click this photo for animated tutorial.}} {{:troubleshooting:steam_open_install_folder.gif?400|Click this photo for animated tutorial.}}
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 ==== Windows and Linux ==== ==== Windows and Linux ====
   - Move your mouse over "Library" in the upper menu of Steam.   - Move your mouse over "Library" in the upper menu of Steam.
-  - Click "Installed Games" from the drop down.+  - Click "Installed Games" from the drop-down.
   - Find "GearCity" on the left list.   - Find "GearCity" on the left list.
-  - Right Click "GearCity" +  - Right-Click "GearCity". 
-  - Select "Properties"+  - Select "Properties".
   - Click the "Local Files" tab.    - Click the "Local Files" tab. 
   - Click the "Browse Local Files..." button.   - Click the "Browse Local Files..." button.
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 ==== OSX ==== ==== OSX ====
 Follow same steps as Windows and Linux. When you reach the end of the steps continue with: Follow same steps as Windows and Linux. When you reach the end of the steps continue with:
-  - Right Click the "GearCity.app" (Might be named just "GearCity").+  - Right-Click the "GearCity.app" (Might be named just "GearCity").
   - Select Show "Package Contents".   - Select Show "Package Contents".
   - Open the "Contents" folder.   - Open the "Contents" folder.
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-===== Getting the Log File ====== +\\
- +
-Follow the steps for [[troubleshooting:steam_installfolder#Steam: Accessing Install Folder | opening the install folder]]. Then open the "GearCity" folder. Inside should be a file named "Logfile.log".  +
- +
-==== Sending the Log File =====+
  
-If I requested you to send the log file. Or if you noticed a bug or a crash in GearCity and haven't reopened the game since you ran into the bug. You may email me the file at admin@ventdev.com . +===== Sending the Files ======
  
 +If I requested you to send the log file or a save game, please follow the next steps:
 +   * [[Troubleshooting:Steam_LogFile|Sending a Logfile.log]]
 +   * [[Troubleshooting:Steam_SaveGameFile|Sending a Save File]]
  
-===== Sending a Save Game ======+My email address is admin@ventdev.com
  
-If you have a bug or another issue and I requested a save game, please follow the steps on [[troubleshooting:steam_installfolder#Steam: Accessing Install Folder | opening the install folder]]. 
  
-Next, open the "GearCity" folder, followed by the "SaveGames" folder. Please email the save games to admin@ventdev.com . If the save games are too large to email, please compress into a zip file or any other file type before sending. (File sizes become much less with compression.) 
troubleshooting/steam_installfolder.txt · Last modified: 2022/06/16 12:11 by admin