Differences

This shows you the differences between two versions of the page.

--- troubleshooting:steam_installfolder [2017/05/31 23:06] – admin
+++ troubleshooting:steam_installfolder [2022/06/16 12:11] – admin
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-===== Steam: Accessing Install Folder =====
-If you need to access the install folder for GearCity, and you have the game installed via Steam. This is how you do it:
-{{:troubleshooting:steam_open_install_folder.gif?400|Click this photo for animated tutorial.}}
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-(Windows and Linux users, click the picture for an animated tutorial.)
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-==== Windows and Linux ====
-  - Move your mouse over "Library" in the upper menu of Steam.
-  - Click "Installed Games" from the drop down.
-  - Find "GearCity" on the left list.
-  - Right Click "GearCity"
-  - Select "Properties"
-  - Click the "Local Files" tab.
-  - Click the "Browse Local Files..." button.
-==== OSX ====
-Follow same steps as Windows and Linux. When you reach the end of the steps continue with:
-  - Right Click the "GearCity.app" (Might be named just "GearCity").
-  - Select Show "Package Contents".
-  - Open the "Contents" folder.
-  - Open the "Resources" folder.
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-===== Getting the Log File ======
-Follow the steps for [[troubleshooting:steam_installfolder#Steam: Accessing Install Folder | opening the install folder]]. Then open the "GearCity" folder. Inside should be a file named "Logfile.log".
-==== Sending the Log File =====
-If I requested you to send the log file. Or if you noticed a bug or a crash in GearCity and haven't reopened the game since you ran into the bug. You may email me the file at admin@ventdev.com .
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-===== Sending a Save Game ======
-If you have a bug or another issue and I requested a save game, please follow the steps on [[troubleshooting:steam_installfolder#Steam: Accessing Install Folder | opening the install folder]].
-Next, open the "GearCity" folder, followed by the "SaveGames" folder. Please email the save games to admin@ventdev.com . If the save games are too large to email, please compress into a zip file or any other file type before sending. (File sizes become much less with compression.)