Differences

This shows you the differences between two versions of the page.

--- troubleshooting:steam_installfolder [2018/09/04 18:05] – [Sending a Save Game] admin
+++ troubleshooting:steam_installfolder [2022/06/16 12:11] – admin
@@ Line 1: / Line 1: @@
-===== Steam: Accessing Install Folder =====
-If you need to access the install folder for GearCity, and you have the game installed via Steam, this is how you do it:
-{{:troubleshooting:steam_open_install_folder.gif?400|Click this photo for animated tutorial.}}
-\\
-(Windows and Linux users, click the picture for an animated tutorial.)
-\\
-==== Windows and Linux ====
-  - Move your mouse over "Library" in the upper menu of Steam.
-  - Click "Installed Games" from the drop-down.
-  - Find "GearCity" on the left list.
-  - Right-Click "GearCity".
-  - Select "Properties".
-  - Click the "Local Files" tab.
-  - Click the "Browse Local Files..." button.
-==== OSX ====
-Follow same steps as Windows and Linux. When you reach the end of the steps continue with:
-  - Right-Click the "GearCity.app" (Might be named just "GearCity").
-  - Select Show "Package Contents".
-  - Open the "Contents" folder.
-  - Open the "Resources" folder.
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-===== Getting the Log File ======
-Follow the steps for [[troubleshooting:steam_installfolder#Steam: Accessing Install Folder | opening the install folder]]. Then open the "GearCity" folder. Inside should be a file named "Logfile.log".
-You may notice up to 6 log files in the folder. GearCity creates a new logfile.log every time you open it. The program retains old log files for up to 5 sessions. Old log filenames contain the number of gaming sessions ago you played. Take Logfile_3_SessionsAgo.log as an example. This file is 3 from times ago that you opened the program. If you open the game again, Logfile_3_SessionsAgo.log becomes Logfile_4_SessionsAgo.log. When in doubt, just send them all.
-==== Sending the Log File =====
-If I requested you to send the log file, or if you noticed a bug or a crash, email me the file at admin@ventdev.com . You can also upload it to the official forums: www.ventdev.com
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-===== Sending a Save Game ======
-If you have a bug or another issue and I requested a save game, please follow the steps on [[troubleshooting:steam_installfolder#Steam: Accessing Install Folder | opening the install folder]].
-Next, open the "GearCity" folder, followed by the "SaveGames" folder. Please email the save games to admin@ventdev.com . If the save game is too large to email, please compress into a zip file or any other file type before sending.
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\
-\\