User Tools

Site Tools


troubleshooting:steam_installfolder

This is an old revision of the document!


Steam: Accessing Install Folder

If you need to access the install folder for GearCity, and you have the game installed via Steam. This is how you do it:

Click this photo for animated tutorial.
(Windows and Linux users, click the picture for an animated tutorial.)


Windows and Linux

  1. Move your mouse over “Library” in the upper menu of Steam.
  2. Click “Installed Games” from the drop down.
  3. Find “GearCity” on the left list.
  4. Right Click “GearCity”
  5. Select “Properties”
  6. Click the “Local Files” tab.
  7. Click the “Browse Local Files…” button.

OSX

Follow same steps as Windows and Linux. When you reach the end of the steps continue with:

  1. Right Click the “GearCity.app” (Might be named just “GearCity”).
  2. Select Show “Package Contents”.
  3. Open the “Contents” folder.
  4. Open the “Resources” folder.









Getting the Log File

Follow the steps for opening the install folder. Then open the “GearCity” folder. Inside should be a file named “Logfile.log”.

Sending the Log File

If I requested you to send the log file. Or if you noticed a bug or a crash in GearCity and haven't reopened the game since you ran into the bug. You may email me the file at admin@ventdev.com .










Sending a Save Game

If you have a bug or another issue and I requested a save game, please follow the steps on opening the install folder.

Next, open the “GearCity” folder, followed by the “SaveGames” folder. Please email the save games to admin@ventdev.com . If the save games are too large to email, please compress into a zip file or any other file type before sending. (File sizes become much less with compression.)



















troubleshooting/steam_installfolder.1498782838.txt.gz · Last modified: 2022/02/15 17:58 (external edit)