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troubleshooting:steam_installfolder [2022/06/16 12:09] admintroubleshooting:steam_installfolder [2022/06/16 12:11] (current) – [Galaxy] admin
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 +===== Accessing Install Folder =====
 +
 +==== Steam ====
 +
 +
 +If you need to access the install folder for GearCity, and you have the game installed via Steam, this is how you do it:
 +
 +{{:troubleshooting:steam_open_install_folder.gif?400|Click this photo for animated tutorial.}}
 +\\
 +
 +
 +\\
 +
 +=== Windows and Linux ===
 +  - Move your mouse over "Library" in the upper menu of Steam.
 +  - Click "Installed Games" from the drop-down.
 +  - Find "GearCity" on the left list.
 +  - Right-Click "GearCity".
 +  - Select "Properties".
 +  - Click the "Local Files" tab. 
 +  - Click the "Browse Local Files..." button.
 +
 +=== OSX ===
 +Follow same steps as Windows and Linux. When you reach the end of the steps, continue with:
 +  - Right-Click the "GearCity.app" (it might be named just "GearCity").
 +  - Select Show "Package Contents."
 +  - Open the "Contents" folder.
 +  - Open the "Resources" folder.
 +
 +\\
 +\\
 +\\
 +
 +==== Galaxy ====
 +
 +If you need to access the install folder for GearCity, and you have the game installed via Steam, this is how you do it:
 +
 +{{:troubleshooting:galaxy_manageinstall.png?400|}}
 +\\
 +(Click for a better resolution)
 +
 +\\
 +
 +=== Windows and Linux ===
 +  - Click the "Installed" tab on the left side of the Galaxy window. (#1)
 +  - Right Click GearCity (#2)
 +  - Hover over "Manage Installation" in the context menu. (#3)
 +  - Click "Show Folder" (#4)
 +
 +=== OSX ===
 +Follow same steps as Windows and Linux. When you reach the end of the steps, continue with:
 +  - Right-Click the "GearCity.app" (it might be named just "GearCity").
 +  - Select Show "Package Contents."
 +  - Open the "Contents" folder.
 +  - Open the "Resources" folder.
 +
 +
 +
 +===== Sending the Files ======
 +
 +If I requested you to send the log file or a save game, please follow the next steps:
 +   * [[Troubleshooting:Steam_LogFile|Sending a Logfile.log]]
 +   * [[Troubleshooting:Steam_SaveGameFile|Sending a Save File]]
 +
 +My email address is admin@ventdev.com
 +