troubleshooting:steam_logfile
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Getting the Log File
- Follow the steps for opening the install folder.
- Next you will need to open the “GearCity” folder. The file hierarchy may look something like this: “C:\Program Files\Steam\steamapps\common\GearCity\GearCity”.
- Inside should be a file named “Logfile.log”.
- Email this file and another other information to admin@ventdev.com
You may notice up to 6 log files in the folder. GearCity creates a new logfile.log every time you open it. The program retains old log files for up to 5 sessions. Old log filenames contain the number of gaming sessions ago you played. Take Logfile_3_SessionsAgo.log as an example. This file is 3 from times ago that you opened the program. If you open the game again, Logfile_3_SessionsAgo.log becomes Logfile_4_SessionsAgo.log. When in doubt, just send them all.
troubleshooting/steam_logfile.1549756288.txt.gz · Last modified: 2022/02/15 17:58 (external edit)